Open navigation

My license is not working

In the Tiger.Trade terminal there are 4 types of licenses:  

  • Trial—a trial license for 14 days with full functionality, history for the last 10 days, and an embedded playback.

  • Crypto License (FREE)—a free and unlimited license for cryptocurrency trading only without playback. 

  • Full Access License—a full paid license without restrictions with an embedded playback. 

  • Tiger.Trade History Player—a training license that shows historical data but does not allow trading.



Where can I find information about my license?

In your personal account on the website.

If my license is expiring or has already expired and I buy a new one, will it be combined with the old one?

No, it will be a new license. But you can ask for them to be combined by contacting support.

How quickly after paying for a license does it start working?

Trial license is activated upon the first login. 

History Player and Full Access License are activated immediately at the time of purchase rather than at the first login.

Do I need to “unlink” the license when transferring the terminal to another device?

No, you don’t need to unlink the license. You simply log in with your license details on the new device.

If I have a referral account on Binance, can I trade cryptocurrency with a free license?

With a Crypto License (FREE) you will only be able to trade on Spot.

Trading on both Spot and Futures on Binance with a referral account requires a Full Access License.

If you still have questions about the license, please contact support, and we will be happy to help you resolve your issue.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.